The Benefits of Information Technology in Business Performance

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Technology, Innovation, and Enterprise Transformation

The understanding of the link between Information Technology (IT) investments and firm performance is still not completely understood in spite of numerous studies. However, these studies are not united in how they examine the effects of IT on business performance. They differ in their criteria, methodologies, and samples. Therefore, while there are positive effects associated with IT on firm performance, it is still difficult to reach overarching conclusions and highlight that there is still a need for further research. Specifically, this chapter contributes to this area of study by discussing the different types of benefits that firms can get from IT investments, examining the use of accounting variables to quantify the effect of IT, and providing future research directions.

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… of Engineering and …

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Journal of Management …

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Journal of Applied Business and Technology

In this modern era, technology and information systems are very important in business. explore the relationship between technology, information systems, and organizational performance. The aim of this paper is to provide a better understanding of the role of information technology and systems in improving organizational performance and consider the challenges that may occur. The right methodology for analyzing the topic of technology, information system, and performance is to use a qualitative approach. Information technology and systems have become important components of organizational performance. These systems improve efficiency, communication, decision-making, innovation and more. However, they also present some challenges, including security risks, technical issues, costs and more. The suggestions from this research will be very useful for companies that want to improve performance through the use of technology and information systems.

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Issues in information systems

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Journal of Strategic Information Systems

In the analysis of whether information technology (IT) has an impact on organizational performance, focus is usually placed on the relationship between an organization’s investments in IT and that organization’s performance. Therefore, it is standard to devote special attention to the size and complexity of the organization, to the investments in other organizational resources that may affect the performance of IT, and to the manner in which the two variables are measured. However, one area that has not been well explored is the manner in which the relationship between investments in IT and organizational performance develops. In this article, we show empirically that the planning and management of IT influence the organization’s endowment of resources (physical and human), which consequently has positive effects on each of the IT-related areas usually found in organizations (applications, reliable and secure systems and communications, and training and support). In turn, the functioning of these areas influences the impact of IT on the organization, which then has positive effects on organizational performance. We have used data corresponding to IT management in Spanish universities, as well as independent rankings that are useful for evaluating their performance.► We show how to use investments in IT to improve organizational performance. ► Data corresponding to Spanish Universities have been used. ► Importance of planning and management in the context of technology is shown. ► IT accounts for 13% of the variance in organizational performance.

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